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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will appear. It comprises comprehensive info about all the operations that you can perform on that particular page. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of tutorial videos demonstrating how to use our Control Panel. They're made for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can quickly get to know our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, take a glance at our extensive FAQ section, which covers questions asked by actual people and provides practical solutions. We periodically "revamp" our FAQ database with new Q&A's in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our excellent team of technical support engineers available 24x7 and eager to help you with any query. Each support ticket you send will be responded to within sixty minutes (the average ticket response time being just twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 275044

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com